Here are some Frequently Asked Questions.
Any other questions please call us on 01209 219222
- How do I pay for the unit?
Payment is made by debit or credit card, standing order or BACS
- When will I have to pay?
Payment is taken when the unit is occupied and thereafter each month on the same date. If you take the unit on the 10th of the month - future payments will be taken on the 10th of each month thereafter.
- What cant I store?
The main no no's are: No living or dead creature, No combustible or flammable materials, No illegal items or goods obtained illegally.
- Can I change my unit for a bigger or smaller one?
As long as another unit of the size you require is available then yes.
- Do I need to get my own lock?
No. We provide high security locks free on loan.
- Do I need any documents to rent a unit?
Yes we would need to see your Driving License/Passport and a Utility bill/Bank statement.
- Do I need insurance?
We do not provide insurance but it can be obtained online with 'INSURASTORE.COM'
- How long can I have the unit for?
Once you are in a unit it is yours for as long as you need it.
- How do I hand back a unit?
Give us 7 days notice to vacate and any prepaid rent not used will be refunded once the unit has been inspected and the lock and key returned.
- How secure are the units?
Our units are standard shipping containers with metal lockboxes surrounding the padlock, the yard is covered by 24/7 CCTV, floodlights and a high security coded gate.
- When can I access my unit?
If it is a ground floor container your access is 24/7. The 'Top Deck' units and lockers are only accessible during office hours - 08.30 to 5.00 Mon to Fri and 08.30 to 12.00 Sat.
- Do I pay a deposit?
No we do not require a deposit.